Privacy Policy

Privacy Policy

Last Updated May 23rd, 2018
Puzzle Wiz LLC (“Puzzle Wiz”) offers puzzle generating software products and multiple different services to it’s international customers. We respect and protect our customer’s private information. This policy begins applying to visitors and customers as soon as they visit Puzzle Wiz’s website, or websites that Puzzle Wiz owns, for the first time.

Why this policy exists?

This data protection policy ensures Puzzle Wiz

Complies with data protection law and follows good practice
Protects the rights of staff, customers and partners
Is transparent about how it stores and processes individuals personal data
Protects itself from the risk of a data breach
The General Data Protection Regulation

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way organizations across the region approach data privacy. The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

What is “Personal Data”?

“Personal data” is defined in both the Directive and the GDPR as any information relating to a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. So in many cases online identifiers including IP address, cookies and so forth will now be regarded as personal data if they can be (or are capable of being) without undue effort linked back to the data subject.

Information collection and use

Website visitors

Puzzle Wiz collects non-personally-identifying information that web servers and browsers provide. It includes: browser type, language preference, referring website, date and time of each request made by the visitor, a record of URLs visted. That information is collected by Google Analytics and/or StatCounter. That information is retained by Google Analytics for 26 months before records are destroyed. You can read the Google Analytics TOS by clicking here. The purpose of collecting non-personally-identifying data is to understand how visitors browse Puzzle Wiz’s websites as well as reward affiliates. It is not used for any additional purpose, such as to profile those who access our website.

Gathering of personally-identifying information

Certain visitors on websites owned by Puzzle Wiz may interact with Puzzle Wiz in ways that require Puzzle Wiz to gather personally identifying information. The amount and type of the information gathered by Puzzle Wiz depends on the nature of the interaction. Those who engage in transactions with Puzzle Wiz usually by purchasing different services, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Puzzle Wiz collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Puzzle Wiz. Visitors can always refuse to supply personally-identifying information with the caveat that it may prevent them from engaging in certain website-related activities, including from becoming a customer of Puzzle Wiz.

In some cases, Puzzle Wiz will ask website visitors wishing to become customers of Puzzle Wiz to provide additional information beyond what was requested in the signup form. This information is requested to verify customer’s identify and reduce the likelihood of fraud. Customers not wishing to provide such information as requested may not be permitted to become customers of Puzzle Wiz. We do not collect additional information, such as your age, gender, interests or bank details.

For certain services that Puzzle Wiz provides, Puzzle Wiz may collect data feed which includes the action that Puzzle Wiz’s client has performed, IP address from which that action was performed and a timestamp. This information is used to detect anomalies in behavior or malicious behavior so Puzzle Wiz can use that information to re-construct the situation and to help to restore Puzzle Wiz client’s data if needed.

When you contact us

While you can use websites owned by Puzzle Wiz without giving out your personal information, once you contact Puzzle Wiz via the any of website, Puzzle Wiz collects information about you.

The information you fill in (personal information such as your name, email address, organization) will be processed and stored so that it is possible for us to contact and respond to your request, and/or allow you access to our services.

Recruitment

If you apply for a job with Puzzle Wiz, we will collect, process and store the information you have sent us for recruitment-related purposes, such as contacting you. Additionally, Puzzle Wiz may keep your data for a period of time for the purpose of considering you for a different opportunity.

Social media plug-ins

Websites owned by Puzzle Wiz may feature multiple social plug-ins for easy sharing and following social media pages owned by Puzzle Wiz: Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; LinkedIn, operated by LinkedIn, 2029 Sterling Court Mountain View, CA 94043 United States; Twitter, operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 United States; Reddit, operated by Reddit, Inc., 520 3rd Street San Francisco, CA 94107 United States; Google, operated by Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043 United States.

Being on our website does not automatically result in sharing data on these social media networks. These plugins remain inactive (idle) until clicked upon. Once clicked upon, you will be taken to the said social media networks with their own specific privacy policies you are recommended to consult.

Protection of certain personally-identifying information

Puzzle Wiz discloses potentially personally-identifying and personally information only to those of it’s employees, contractors and affiliate organizations that (i) need to know that information in order to process it on Puzzle Wiz’s behalf or provide services available to Puzzle Wiz’s customers, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Puzzle Wiz’s products and services, you consent to the transfer of such information to them. Puzzle Wiz will not rent, sell or share potentially personally-identifying information only in response to a subpoena, court order or other governmental request.

If you are a customer of Puzzle Wiz and have supplied your email address, Puzzle Wiz may occasionally send you an email to notify you about new products or services, solicit your feedback, inform you of an outage or interruption in service, or just keep you up to date with what is going on with Puzzle Wiz and their products and services. Puzzle Wiz takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. This is done through appropriate technical measures.

Access to information

You have the right to request access to the information Puzzle Wiz have on you. You can do this by contacting us at helpdesk.puzzlewiz.io. Puzzle Wiz will make sure to provide you with a copy of the data we process about you. In order to comply with your request, Puzzle Wiz may ask you to verify your identity. Puzzle Wiz will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, Puzzle Wiz may charge you with an administrative fee.

Information correction and deletion

If you believe that the information Puzzle Wiz have about you is incorrect, you are welcome to contact Puzzle Wiz so Puzzle Wiz can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information collection and use will be deleted.

If at any point you wish for Puzzle Wiz to delete information about you, you can simply contact Puzzle Wiz.

Website Visitors

Like most website operators, Puzzle Wiz collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Puzzle Wiz’s purpose in collecting non-personally identifying information is to better understand how Puzzle Wiz’s visitors use its website. From time to time, Puzzle Wiz may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Puzzle Wiz also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog. Puzzle Wiz only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Puzzle Wiz’s Website choose to interact with Puzzle Wiz in ways that require Puzzle Wiz to gather personally-identifying information. The amount and type of information that Puzzle Wiz gathers depends on the nature of the interaction. Those whom engage in transactions with Puzzle Wiz are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Puzzle Wiz collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Puzzle Wiz. Puzzle Wiz does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Puzzle Wiz may collect statistics about the behavior of visitors to its website. Puzzle Wiz may display this information publicly or provide it to others. However, Puzzle Wiz does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Puzzle Wiz discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Puzzle Wiz’s behalf or to provide services available at Puzzle Wiz’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Puzzle Wiz’s websites, you consent to the transfer of such information to them. Puzzle Wiz will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Puzzle Wiz discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Puzzle Wiz believes in good faith that disclosure is reasonably necessary to protect the property or rights of Puzzle Wiz, third parties or the public at large. If you are a registered user of a Puzzle Wiz website and have supplied your email address, Puzzle Wiz may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Puzzle Wiz and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Puzzle Wiz takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Puzzle Wiz uses cookies to help Puzzle Wiz identify and track visitors, their usage of Puzzle Wiz’s website, and their website access preferences. Puzzle Wiz visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Puzzle Wiz’s websites, with the drawback that certain features of Puzzle Wiz’s websites may not function properly without the aid of cookies.

Business Transfers

If Puzzle Wiz, or substantially all of its assets, were acquired, or in the unlikely event that Puzzle Wiz goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Puzzle Wiz may continue to use your personal information as set forth in this policy.

Ads

Any ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Puzzle Wiz and does not cover the use of cookies by any advertisers.

Accessing and Correcting Your Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account at www.puzzlewiz.io. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

California Privacy Rights

If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content.

Comments

Comments and other content submitted to us are saved on our servers.

Privacy Policy Changes

Although most changes are likely to be minor, Puzzle Wiz may change its Privacy Policy from time to time, and in Puzzle Wiz’s sole discretion. Puzzle Wiz encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Us

If you have any questions or comments we may be reached at helpdesk dot puzzlewiz dot io.